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Hello Baloo
As I see both payments (real and manual) were done in the same date 27.02.2020. The first one was processed and your client received Membership Level on 6 monthes. It's OK. The second payment was processed too, but you cannot see it in Expiration date of membership level because Mebership Levels in UNA are working via queue. User may pay any time he wants but the next membership level will start after the previous one expired only.
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Best Regards
Anton-
Hello Anton, thanks for the clarification. Just a question, when you say I can't see him because he's in the queue, so that means the client can't see him either, is that it? But in this case, is it a good thing? For example the client sees that their level expires in a week, and in order not to have a cut, he makes a payment, then he returns to see the expiration date and if I understand correctly it has not changed. Isn't this a source of concern for him?
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Hello Baloo.
What can I say... You are right, as always! :)
I'll ask Andrew Boon to take a look at this workflow.Thank you!
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Comment to Account level and cumulative payments