bx_messenger_files

Hi,

we have noticed that when using Messenger and if the conversation between two members include video files which were sent even long time ago the una starts to re-code the video files (using ffmpeg) over and over again and never finsh re-coding , for example:

sh -c /una/plugins/ffmpeg/ffmpeg.exe -y -i 'https://site-addres(dot)com/una/s/bx_messenger_files/dhrx6wyut5j6ysfeqffpazu86uph9rgm.mp4?t=cf1b07fe0a83157cb2bf59c22bc15405' -vframes 1 -f image2 -an  '/una/tmp/59736.jpg' 2>&1

If users with such chat history try to chat, they can not because the chat won't open due to this re-coding proccess....

Why ?

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Replies (3)

    • Hello!

      When you view the Messenger history, if a video is not ready yet, there should be a placeholder image (like the one in the attached screen) instead of the video. The process of video encoding with FFmpeg should not affect the loading of the history. Could you explain why you think there is a problem in this situation? Are you referring to the video recorder within Messenger when you mention "recording"?

      • I ment re-coding not "recording"

        The problem is that those videos has already been processed but now they somehow, when opening a chat with somone and video in the history that video(s) gets coded with ffmpeg again. That is the problem....

        • Hello @Mayki ,

          Is it possible for me to reproduce this problem on your site ?

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