error message on joining
I am thinking I changed a permission incorrectly and you guys might know and make my job faster, but when new member sign up to join, the first screen they see says "error occurred". I'd like to avoid people getting frustrated and avoiding my site after seeing that. so if you could give me some insight, i'd appreciate it.
thank you
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LeonidS
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Hello Luke!
May you please specify - new members get this message right after submit of first page (with fields "Account Name", "Email" and "Create a Password")? Or don't they even the see this list of fields?
With the best regards, Leonid
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LeonidS
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- · Luke Cole
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It allows them to sign up, it is after they click the submit button after inputting account name, email, and password... if they refresh it is fine and just says that their email hasn’t been confirmed yet... but I know a lot of people give up when they see an error message even if it is an insignificant one...
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- · Baloo
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In reply to Luke Cole
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LeonidS
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Hello Luke!
Please provide me via messenger URL and operator account to your UNA site. I will check responses to get exact reason of error.
With the best regards, Leonid
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LeonidS
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LeonidS
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You are welcome, Luke! Good job, Baloo!
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LeonidS