I am facing issues with receiving emails from my website
I am facing issues with receiving emails from my website. The contact page is functioning properly, and I have set up SMTP, which appears to be sending successfully. However, when I tried to send a test email, I did not receive it. I also attempted to reset my password and confirm my email, but encountered the same problem of not receiving any emails. I have checked both my spam folder and inbox, but the emails are not there. I would greatly appreciate your assistance in resolving this matter
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- · Rocco
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Hello try mxtoolbox test
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LeonidS
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Hello @lejt !
You may check the SMTP log according to the parts from this thread https://una.io/d/smtp-mailer-not-working
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LeonidS
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- · lejt
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In reply to LeonidS
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hosting said "Thank you, in this case, I found that the issue might be related to the absence of the SPF and DKIM record for the seelongisland.com domain, in order to fix this issue, you should go to your cPanel>Email Deliverability menu and click on the Repair button, then wait until DNS record would be installed. Also, here is the guide regarding this:"
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- · Dannie Jackson
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You have two mailers when you install the SMTP module. The other is in site settings. You have to remove the site settings email to use the other. They will conflict with each other. I removed the SMTP module and use the default UNA mailer.