images or reinstallation

Hello,

I have a problem with images not even displaying in the browser.

If I want to reinstall the latest version of Una, can I keep my current settings (account, apps...) and how, or will I have to reinstall everything?

Thanks

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Replies (6)
    • Hello @Stel !

      As I remember, we have discussions about it - so the main reason of this problem is this one https://una.io/cmts-view/z9tfe0?sys=bx_forum&cmt_id=43244 So the reinstallation may not help if the domain part will not be resolved.

      • I have the same issue in one of my sites. I did apply the solution mentioned here (https://unacms.com/cmts-view/z9tfe0?sys=bx_forum&cmt_id=43244) which is simply adding a line with Una.domain to the file ... /ect/hosts but that did n't fix the problem.

        Please see the attached image. It looks like timeline module does not display certain files format, e.g., Jpeg (the red arrows) but it show others, e.g., png (blue arrow).

        Also, has issue with certain video formats (red arrow)

        image_transcoder.php?o=sys_images_editor&h=1221&dpx=2&t=1682298371

        I am wondering if certain file permission needs to be added or reset (although I don't know why that happened suddenly, about a week or so after upgrading to RC4.

        Appreciate your help @Alex T⚜️ @LeonidS

          • In the db in the `sys_transcoder_queue` table, I found failed messages, one of them is below:

            '334', 'bx_timeline_videos_mp4', '0', 'https://scrubdin.s3.us-east-2.amazonaws.com/bx_timeline_videos/9/9f/9fz/9fzvvtsunt8treekkrk8mjf4dsbgtjdk.mov', '23', '', '', '0', 'ip-172-31-40-0', 'failed', '2117', '1682291193', '1682291225', 'filter failed: applyFilter_Mp4\n\n---\n/var/www/scrubdin.net/plugins/ffmpeg/ffmpeg.exe -y  -i \'/var/www/scrubdin.net/tmp/47891IMG_5439.mov\'  -vframes 1 -f image2 -an    \'/var/www/scrubdin.net/tmp/30832.jpg\' 2>&1\nffmpeg version 4.4-static https://johnvansickle.com/ffmpeg/  Copyright (c) 2000-2021 the FFmpeg developers\n  built with gcc 8 (Debian 8.3.0-6)\n  configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg\n  libavutil      56. 70.100 / 56. 70.100\n  libavcodec     58.134.100 / 58.134.100\n  libavformat    58. 76.100 / 58. 76.100\n  libavdevice    58. 13.100 / 58. 13.100\n  libavfilter     7.110.100 /  7.110.100\n  libswscale      5.  9.100 /  5.  9.100\n  libswresample   3.  9.100 /  3.  9.100\n  libpostproc    55.  9.100 / 55.  9.100\n[mov,mp4,m4a,3gp,3g2,mj2 @ 0x697ddc0] Format mov,mp4,m4a,3gp,3g2,mj2 detected only with low score of 1, misdetection possible!\n[mov,mp4,m4a,3gp,3g2,mj2 @ 0x697ddc0] moov atom not found\n/var/www/scrubdin.net/tmp/47891IMG_5439.mov: Invalid data found when processing input\n\n\n---\n/var/www/scrubdin.net/plugins/ffmpeg/ffmpeg.exe -y  -i \'/var/www/scrubdin.net/tmp/47891IMG_5439.mov\'  -strict experimental -vcodec libx264 -s 566x318 -b:v 512k -movflags +faststart -acodec aac -ar 44100 -b:a 128k -pix_fmt yuv420p  \'/var/www/scrubdin.net/tmp/88046.mp4\' 2>&1\nffmpeg version 4.4-static https://johnvansickle.com/ffmpeg/  Copyright (c) 2000-2021 the FFmpeg developers\n  built with gcc 8 (Debian 8.3.0-6)\n  configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg\n  libavutil      56. 70.100 / 56. 70.100\n  libavcodec     58.134.100 / 58.134.100\n  libavformat    58. 76.100 / 58. 76.100\n  libavdevice    58. 13.100 / 58. 13.100\n  libavfilter     7.110.100 /  7.110.100\n  libswscale      5.  9.100 /  5.  9.100\n  libswresample   3.  9.100 /  3.  9.100\n  libpostproc    55.  9.100 / 55.  9.100\n[mov,mp4,m4a,3gp,3g2,mj2 @ 0x7151fc0] Format mov,mp4,m4a,3gp,3g2,mj2 detected only with low score of 1, misdetection possible!\n[mov,mp4,m4a,3gp,3g2,mj2 @ 0x7151fc0] moov atom not found\n/var/www/scrubdin.net/tmp/47891IMG_5439.mov: Invalid data found when processing input\n\n'

            • yes, I tested this!

              here is my hosts file:

              image_transcoder.php?o=sys_images_editor&h=1223&dpx=1&t=1682318601

              • When I did auditing to my server that is what I got:

                image_transcoder.php?o=sys_images_editor&h=1227&dpx=2&t=1682448375

                @Alex T⚜️ @LeonidS , any help here?

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