Messenger Configuration on Mobile
Hello. Messenger was installed on UNA Cloud. On computer the navigation is different than mobile. On computer, left to right it shows vertical menu Inbox, Direct, Threads, etc.. Then next column is Inbox, then the history of the correspondence with reply. On mobile, you have the navigation hidden under Menu icon (expected behavior), Inbox shows conversations, tap on conversation and all you see is your action choices and the message box. The actual conversation history is not shown anywhere. Under the icon for information you can see files but nowhere is the historical text conversation. Is there a setting that can be changed in studio so that the history appears ?
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Hello!
Iām not completely sure I understand the issue. The conversation history should be available by default on mobile devices. If possible, could you please attach a screenshot of the issue so I can better understand what's happening?
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Hello. Screen one is the list of conversations. Screen two is what the user sees when they open the conversation. Note there is no text history.
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Hello!
Can you please provide me with studio access via PM, I will check the problem.
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