Nonstop database errors - please help!
As mentioned in my previous post, we tried to install classes, and the installation failed, and when I uninstalled it that failed too.
I did follow the exact instructions on how to uninstall and delete an app - starting by setting it to inactive, then going to manage apps and deleting it, and then finally I also deleted the downloaded app from the apps market.
But the app did not uninstall completely, and as a result, I'm getting quite a few database error emails. I'm worried that the site is going to break when more people join it. How do we get this app to actually delete?
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Hello @Indie Sellers Guild !
Could you please provide us with some examples of the database error?
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The recent batch (it was actually 8 that came in at the same time, #9 was something I was able to troubleshoot and fix myself) all say something similar to this:
Query:
SELECT `object_id`, `keyword` FROM `bx_classes_meta_keywords` WHERE `keyword` LIKE ? ORDER BY CHAR_LENGTH(`keyword`) DESC
Mysql error:
Table 'indiesel_una566.bx_classes_meta_keywords' doesn't exist
collation_connection:
utf8mb4_unicode_ci
Then the previous batch say:
Query:
SELECT * FROM `bx_classes_classes` INNER JOIN `bx_classes_meta_keywords` ON `bx_classes_meta_keywords`.`object_id`=`bx_classes_classes`.`id`WHERE 1 AND `bx_classes_classes`.`status` ='active' AND `bx_classes_classes`.`status_admin` ='active' AND `bx_classes_meta_keywords`.`keyword` ='Verified Sellers' LIMIT 0, 4
Mysql error:
Table 'indiesel_una566.bx_classes_classes' doesn't exist
collation_connection:
utf8mb4_unicode_ci
Do you need the debug backtrace and/or settings attachments too? It's all a bunch of code that seems to be related to the classes module. It seems like what's happening is people are using other parts of the site, and it's causing the site to try to find the classes module to add the connections, but connections are failing because the classes module doesn't exist.