Payment module failure
Recently migrated a Dolphin site to UNA. One issue is the payment module. I was unable to see any actual place to put the credentials for the PayPal integration. The only thing I was able to find was the on/off sliders to turn on/off various modules.
I made an assumption there were some problems with the module after upgrades, so I took the step to de-activate and uninstall the module with the intent of reinstalling the module. However, now I am stuck. On the downloaded apps page, the module shows as installed. But it's not available within Studio to enable/disable. Any ideas?
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Hello @gkuhnert !
If the app didn't appear after installation then it means the process hasn't been completed properly. You need to check the server error logs first. You may also uninstall it again and removed form the downloaded apps and download it and try to install again.
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Here's the problem. I cant uninstall. I am stuck in limbo. I actually have similar problems with two other modules. Groups is installed, but it wont fully uninstall in studio. I recall it said something about needing to delete some files first before it would uninstall - but never saw anything beyond that.
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It might have the same reasons like in this thread:
https://unacms.com/d/cannot-delete-a-module
but it needs to detect the certain reason first. Or you may uninstall app like it was described there.
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OK. So the good news is I sorted it. Side issue - the initial SQL scripts didnt work out of the box - due to database collation with the client I was using. I did a manual override on the first line of the SQL to sort that - but the Payment module was deleted. Then I went to reinstall. That worked too - so no issue.
BUT, the original issue that made me want to uninstall - is to find out where to set the payment gateway credentials. I cannot see that for the life of me. That should be easy :)
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Some screenshots: Nothing on either screen is clickable that will allow me to provide PayPal configuration. Simple question - where is it?
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The payment details have been described here:
https://unacms.com/wiki/Payments
About PayPal you may find here
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I read the wiki content before posting here.
Open the PayPal slider and take a look at the form parts:
Where is the PayPal slider? Where are these form parts? That was the purpose of providing screenshots, because I cant see any sliders or editable settings.
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So. Self resolved after reading the wiki many times. To be honest, the wiki text is "sub optimal". (Trying to be generous with my description).
Having re read it, and found the answer, it is not intuitive to put account details for a payment processor in a user profile - especially for someone migrating from the previous platform where these details were together with the on/off button for each payment processor. Now I get it that you want multiple payment profiles for multiple sellers, but I was not expecting that for the main payment profile. Being a wiki, I looked for the edit button to improve the details, but no edit button.