Video Fail To Process
When trying to upload a video I get the following error. Any ideas?
filter failed: applyFilter_Mp4
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/home/cloudthe/public_html/plugins/ffmpeg/ffmpeg.exe -y -i '/home/cloudthe/public_html/tmp/48812infobar.mp4' -vframes 1 -f image2 -an '/home/cloudthe/public_html/tmp/51946.jpg' 2>&1
ffmpeg version 4.0.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg
libavutil 56. 14.100 / 56. 14.100
libavcodec 58. 18.100 / 58. 18.100
libavformat 58. 12.100 / 58. 12.100
libavdevice 58. 3.100 / 58. 3.100
libavfilter 7. 16.100 / 7. 16.100
libswscale 5. 1.100 / 5. 1.100
libswresample 3. 1.100 / 3. 1.100
libpostproc 55. 1.100 / 55. 1.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/cloudthe/public_html/tmp/48812infobar.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: mp42mp41
creation_time : 2019-02-28T15:17:29.000000Z
Duration: 00:00:05.63, start: 0.000000, bitrate: 8960 kb/s
Stream #0:0(eng): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 8673 kb/s, 60 fps, 60 tbr, 60k tbn, 120 tbc (default)
Metadata:
creation_time : 2019-02-28T15:17:29.000000Z
handler_name : Alias Data Handler
encoder : AVC Coding
Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 317 kb/s (default)
Metadata:
creation_time : 2019-02-28T15:17:29.000000Z
handler_name : Alias Data Handler
Stream mapping:
Stream #0:0 -> #0:0 (h264 (native) -> mjpeg (native))
Press [q] to stop, [?] for help
[swscaler @ 0x7420f00] deprecated pixel format used, make sure you did set range correctly
Output #0, image2, to '/home/cloudthe/public_html/tmp/51946.jpg':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: mp42mp41
encoder : Lavf58.12.100
Stream #0:0(eng): Video: mjpeg, yuvj420p(pc), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 200 kb/s, 60 fps, 60 tbn, 60 tbc (default)
Metadata:
creation_time : 2019-02-28T15:17:29.000000Z
handler_name : Alias Data Handler
encoder : Lavc58.18.100 mjpeg
Side data:
cpb: bitrate max/min/avg: 0/0/200000 buffer size: 0 vbv_delay: -1
frame= 1 fps=0.0 q=2.2 Lsize=N/A time=00:00:00.01 bitrate=N/A speed=0.0806x
video:12kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
---
/home/cloudthe/public_html/plugins/ffmpeg/ffmpeg.exe -y -i '/home/cloudthe/public_html/tmp/48812infobar.mp4' -strict experimental -vcodec libx264 -s 854x480 -b:v 512k -movflags +faststart -acodec aac -ar 44100 -b:a 128k '/home/cloudthe/public_html/tmp/64950.mp4' 2>&1
ffmpeg version 4.0.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg
libavutil 56. 14.100 / 56. 14.100
libavcodec 58. 18.100 / 58. 18.100
libavformat 58. 12.100 / 58. 12.100
libavdevice 58. 3.100 / 58. 3.100
libavfilter 7. 16.100 / 7. 16.100
libswscale 5. 1.100 / 5. 1.100
libswresample 3. 1.100 / 3. 1.100
libpostproc 55. 1.100 / 55. 1.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/cloudthe/public_html/tmp/48812infobar.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: mp42mp41
creation_time : 2019-02-28T15:17:29.000000Z
Duration: 00:00:05.63, start: 0.000000, bitrate: 8960 kb/s
Stream #0:0(eng): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 8673 kb/s, 60 fps, 60 tbr, 60k tbn, 120 tbc (default)
Metadata:
creation_time : 2019-02-28T15:17:29.000000Z
handler_name : Alias Data Handler
encoder : AVC Coding
Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 317 kb/s (default)
Metadata:
creation_time : 2019-02-28T15:17:29.000000Z
handler_name : Alias Data Handler
Stream mapping:
Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
Stream #0:1 -> #0:1 (aac (native) -> aac (native))
Press [q] to stop, [?] for help
[libx264 @ 0x68a0b40] using SAR=1280/1281
[libx264 @ 0x68a0b40] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 AVX512
Error initializing output stream 0:0 -- Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
[aac @ 0x696bc40] Qavg: 65536.000
[aac @ 0x696bc40] 2 frames left in the queue on closing
Conversion failed!
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Can you attempt to upload a shorter video? One just a few seconds long, and try to work up from there?
~~~~~~~
VIDEO Settings That Worked For Me
Memory Can Be Updated in PHP.ini
MEMORY SETTINGS
max_execution_time 6000
max_file_uploads 20
max_input_nesting_level 64
max_input_time 6000
max_input_vars 10000
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banister this was a 5-second video (As longer videos seem to fail on upload with response 0)
I'll try the PHP.INI settings and see if that fixes it.
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I've tested these and it still fails with the same error.
The 2 images (Thumbnail and preview) convert fine. it's just the video
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Hello Michael Howard !
So is it possible to get a screenshot with your Server audit from Dashboard?
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LeonidS, Sure Here it is. The hosting provider is TMD Hosting
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Hello Michael Howard !
Well, from now it looks fine. So please, provide me the Control Panel access of your server via Messenger, need to perform some test right there.
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Please update when you can. Many of us have had poor UNA video processing with this otherwise fine hosting service. Thanks.
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Michael Howard do you run Nginx with Apache?
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trunky no the server is running LiteSpeed. (Not running my own server so can't change this)
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I'm having exactly the same problem with my website hosted on TMD. what was the solution for your problem?
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Hello LeonidS !
Having same issue arround video conversion and giving error "applyFilter_Mp4". Site is in TMD Hosting and a new and standar UNA 11.0.3 site.
Unable to find the fix of this over Discurssions.
Any hint about how fix this?
Thanks!
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UPDATE for the similar cases: In some servers, the possibility to create several threads can be closed, so then it needs to add the following line to the inc/header.inc.php file:
define('BX_SYSTEM_FFMPEG_THREAD', 1);
after this one:
define('BX_SYSTEM_FFMPEG', ...);
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Just ran into this running on BlueHost. Thank you @LeonidS ! This was my issue. Sat on this as it wasn't a priority, but getting this resolved on our Hosting Provide with your recommendation of:
UPDATE for the similar cases: In some servers, the possibility to create several threads can be closed, so then it needs to add the following line to the inc/header.inc.php file:
define('BX_SYSTEM_FFMPEG_THREAD', 1);
This was huge!
server.png