Hi there,
Is documentation as to the steps that a user and an administrator go through to facilitate a withdrawal of credits. I think purchasing credits and using them seems pretty straightforward. Very confused about the the withdrawal process. User clicks withdrawal request and makes request. Email gets sent. But where is the management and approval? Can admin not be in middle of approval? And does it go back to users' paypal account? How does withdrawal actually happen?
Comments
I can't get my head around that same question too. It's so poorly developed!
Hi all!
You may use the following set of actions:
1) The user sends the request to the admin: "I want to withdraw 100 credits".
2) The admin replies about the way (where and how) with this user in Messenger.
3) The admin sends the money via agreed way.
4) On the site, admin confirms about sending the specified sum and this action reduces the proper number of credits for the user.
As you see the points 2 and 3 are made outside of the Credits app.
Why can't credits integrate with stripe to make this process smoother
It's only the first major version and Stripe isn't so popular yet. But everything is possible in the future.
How does point (4) work then? Where can admin deduct credits from a members account assuming a request is made and agreed upon?
Also how does this manual system work with the "conversion rate to withdraw credits"?
Also in testing it ... despite
When the user clicks here
and you get the success message., there is no email received by anyone...not admin, not the user no one.
Hello cr0atz !
Admin and members may agree via any way - via Messenger or Conversation modules for example. And then yes, admin will setup the withdrawal rate.