Hi there,
Is documentation as to the steps that a user and an administrator go through to facilitate a withdrawal of credits. I think purchasing credits and using them seems pretty straightforward. Very confused about the the withdrawal process. User clicks withdrawal request and makes request. Email gets sent. But where is the management and approval? Can admin not be in middle of approval? And does it go back to users' paypal account? How does withdrawal actually happen?
Is it possible in the administrative UI to dissociate (or associate) a content types from one another. For example, I would like to not have ads associated with events. It makes the list entirely too long in a site with hundreds or thousands of events.
Hi UNA team,
I just wanted to say thank you for the work you've done in building this product over the years. I'm generally very pleased and impressed after using for the last month.
Thank you and stay well in the pandemic.
I am having adding a domain to my instance.
Its an atypical domain (.share). I changed DNS info and then added domain within dashboard.
I was unable to reach site with domain and now in my dashboard seeing this under ip address: Can not decode response
OK - DIARY OF A NEW CUSTOMER !!
Today 2nd June. AM
Just signed up for the $50 + 50 plan (Apps & Hosting)
Impressed with the slick stripe payments. Its very good btw!
But apart from a 'Red Dot" in the Licence Field, I'm totally lost as to what to do now, or where to even look / go now !
I've so many questions now. I want to get started, i'm excited for sure, but I'm not been pointed in any specific direction.
First impressions - there are no obvious instructions to follow for a new user! At least nothing apparent to me, at first glance.
Like -
Where - do I go to "see' the back end of my potential new website?
Can - I start to experiment, build an "off-line' version, get my toes wet, see how it look and feels before going live?
What - happens now?
Today 2nd June. PM
Launching the launch window!!!!
OK - Licence Bought - Go to activate / Launch said Licence, and ran into problems with the correct naming of servers, again I feel the fact that I needed to summon Help to even activate the site was not good. Should be a case of; [ imput company name here ] & Click GO!! That said, getting help here, was super quick, through the UNA site. The new message alerts on my phone were also impressive, ditto for the UNA - device APP itself.
Overall
I feel the whole UNA "shop window' is very confusing indeed. I mean - I'm never quite sure whether I'm actually on my OWN SITE, or UNA's !!!! at any one time, it's very confusing, seriously. Suggest colour code, UNA have a different back round colour to own site.
Pricing
Probably be happy paying $100 p/m ok, (if I was actually making progress building a site) I'll talk about this in a while. In my opinion, having your 'business plan" priced at $800 a month (as it stands), when you can not tell me definitively, what exactly i will get for it!!! is plain pointless, to a small business, with a budget in mind!! Mind the Gap!! Big jump from $100 p/m to $800 p/m !!! My site could take anything from a few hours, to months to implement, and there is no apparent tangible way of telling me in advance, what it's going to cost me???, come on! and that's not workable for any business. Consider offering a "white label, ready to go template, out of the box, design and implementation for a set fee, payable per month, all I need to do is change the logo, up-load some pic's turn on/off the modules i want or need, and i'm LIVE!! A "definable feature package' memberships, forum, live chat, blog, photos etc for $xx per month, designed and implemented. That would interest me!
The Software itself
For sure, there is evidence of brilliance everywhere, Seeing how the template it looks and functions on my various devices, it's very impressive, the notifications everything, (on your own site that is! - UNA!) But the Achilles heal of the software is that it is designed by; Expert Tech geeks, for Competent Tech Geeks. If your not a programmer, your lost here. Its not for any "Idea Person" in my view. It's for a Competent Tech Geek, with an idea! In short - as it currently is - the software is not 'user-friendly" enough for the mass market your after. I've stated THIS as the standard you need to aim for ;-
http://www.vistaprint.ie/websites
The CMS is as easy to edit as a word doc, and modules and pages are simple ON/OFF options, money back guarantee, and outstanding tel support.
I feel, UNA would need to offer some form of "support" at the start in order to "be at the races" as a product. Assign each new customer of UNA, to an "angel" initially as part of the deal, supported via a "P.C anywhere" type support / with chat. Get um up and running with a revenue generating prod, and you have a good shot at retention. But after 1- DAY on this, I'm so far a little disappointed, I thought I would be able to do more for myself. I'll try again tomorrow!!
Just wondering, if anyone actually got a site up an running on this platform yet? TEST POST as well!
Hey,
I was never able to use the payments-module by Boonex on both platforms (Dolphin and UNA). I get the following error after a successful payment via PayPal (sandbox): TRANSACTION VERIFICATION FAILED.
In the logfile there are entries like:
05-16 16:18:26: Finalize Checkout Failed
05-16 16:18:26: array (
'r' => 'payment/finalize_checkout/paypal/2',
'payer_email' => '[...]',
'payer_id' => 'FENPWQVPCCSNN',
'payer_status' => 'VERIFIED',
'first_name' => 'test',
'last_name' => 'buyer',
'txn_id' => '6GE18003HN457640W',
'mc_currency' => 'EUR',
'mc_fee' => '0.45',
'mc_gross' => '5.00',
'protection_eligibility' => 'ELIGIBLE',
'payment_fee' => '0.45',
'payment_gross' => '5.00',
'payment_status' => 'Completed',
'payment_type' => 'instant',
'item_name1' => 'Test',
'quantity1' => '1',
'mc_gross_1' => '5.00',
'num_cart_items' => '1',
'txn_type' => 'cart',
'payment_date' => '2017-05-16T16:18:16Z',
'business' => '[...]',
'receiver_id' => 'JY8CUJ6TM2SSE',
'notify_version' => 'UNVERSIONED',
'custom' => 'MnwyNQ%3D%3D',
'verify_sign' => 'AFcWxV21C7fd0v3bYYYRCpSSRl31Au6BB2RbbA7UgkNTVOzxDv8a0ZWj',
)
Same error on different UNA and Dolphin installations. May it be a server thing?
I added a product here on UNA and created a new profile. I purchased my test product and it displayed the following message: PAYMENT IS NOT COMPLETED.
Is there something wrong or is it intended this way?
Currently:
NOT a favorite: filled heart
In favorites: empty heart
Imo it would be better to have an empty heart for "not favorites" and a filled heart for favorites (switch them).
So, if you like something it will be filled. If you don't like it, it'll be empty.
Or is there a reason for the current state?
