S
Someone07
·
Added a discussion
delete accounts works no longer

hello,

after update to rc3, i can no longer delete accounts, i just get this notification: Account deletion was scheduled and would be done in a few minutes.

but this never happens. any ideas why that could be?

  • 1345
Comments

    • I believe it is "handed over" to cron job. I got same notification that the deletion will be done in a few minutes and it works. Accounts get deleted. So maybe it is a cron job problem? I ma not sure, just trying to help....

      Best Regards, Mayki

      • S

        hello,

        thanks for reply, i also thought on that and after your post, i checked it and yes, that was the problem.

        with older version like rc2 that was never a problem, maybe the new update disable the actual cron job settings...

        • Hello @Someone07 !

          It might be the PHP error too, which prevents the end of removal's request. You need to check the server error log.

          • S

            hello @LeonidS

            yes, it seems so, on one site it works on a other site, i get this error:

            AH01071: Got error 'PHP message: PHP Parse error: Unclosed '{' on line 13 in /var/www/vhosts/mydomain.com/httpdocs/inc/classes/BxDolCronProfileDisable.php on line 14'

            for both websites, i use php 8.1.2, all settings are the same, only include_path are different, but change this setting to the same, did not resolve the issue

            • The default UNA packages don't contain the inc/classes/BxDolCronProfileDisable.php file. Has it been added due to some modfications? But you may try to investigate the mentioned error there.

              • S

                thanks, that was the problem, i forgot on that old work^^, 2 characters was missing in this file, now it works

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