Using the Video PRO app to upload a video, produced a massive log file. See attached sys_transcoder.log PDF.
After submitting, It shows a message that it will be published once the conversion has been completed, but that never happens.
The sys_db.log is clean.
Apr 03 10:04:08 [13] /storage_uploader.php [abstract] ERROR: _convertVideo failed for file (/home/bravohos/public_html/clickandshare.net/tmp/bx_videos_videosZOXPRt):
/home/bravohos/public_html/clickandshare.net/plugins/ffmpeg/ffmpeg.exe -y -threads 1 -i '/home/bravohos/public_html/clickandshare.net/tmp/bx_videos_videosZOXPRt' -threads 1 -vframes 1 -f image2 -an '/home/bravohos/public_html/clickandshare.net/tmp/73798.jpg' 2>&1
ffmpeg version 4.4-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2021 the FFmpeg developers
built with gcc 8 (Debian 8.3.0-6)
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 70.100 / 56. 70.100
libavcodec 58.134.100 / 58.134.100
libavformat 58. 76.100 / 58. 76.100
libavdevice 58. 13.100 / 58. 13.100
libavfilter 7.110.100 / 7.110.100
libswscale 5. 9.100 / 5. 9.100
libswresample 3. 9.100 / 3. 9.100
libpostproc 55. 9.100 / 55. 9.100
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x5cc0f00] moov atom not found
/home/bravohos/public_html/clickandshare.net/tmp/bx_videos_videosZOXPRt: Invalid data found when processing input
Apr 03 10:05:04 [0] CRON [abstract] ERROR: _convertVideo failed for file (https://clickandshare.net/s/bx_videos_videos/3xexxwkfczm2mptmu6t7zsmhx6ddnkn7.mp4):
/home/bravohos/public_html/clickandshare.net/plugins/ffmpeg/ffmpeg.exe -y -threads 1 -i 'https://clickandshare.net/s/bx_videos_videos/3xexxwkfczm2mptmu6t7zsmhx6ddnkn7.mp4' -threads 1 -vframes 1 -f image2 -an '/home/bravohos/public_html/clickandshare.net/tmp/35097.jpg' 2>&1
ffmpeg version 4.4-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2021 the FFmpeg developers
built with gcc 8 (Debian 8.3.0-6)
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 70.100 / 56. 70.100
libavcodec 58.134.100 / 58.134.100
libavformat 58. 76.100 / 58. 76.100
libavdevice 58. 13.100 / 58. 13.100
libavfilter 7.110.100 / 7.110.100
libswscale 5. 9.100 / 5. 9.100
libswresample 3. 9.100 / 3. 9.100
libpostproc 55. 9.100 / 55. 9.100
V
V
See attached PDF for complete Log file
V
V
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x69e8f00] moov atom not found
https://clickandshare.net/s/bx_videos_videos/3xexxwkfczm2mptmu6t7zsmhx6ddnkn7.mp4: Invalid data found when processing input
Apr 03 10:05:04 [0] CRON [bx_videos_video_poster_preview] ERROR: _convertVideo failed for file (/home/bravohos/public_html/
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x601b0c0] moov atom not found
/home/bravohos/public_html/clickandshare.net/tmp/57596Winding Straps.mp4: Invalid data found when processing input
Apr 03 10:09:03 [13] /image_transcoder.php?o=bx_persons_gallery&h=208209&dpx=2&t=1743674941 [bx_persons_gallery] ERROR: storeFileLocally_Storage failed, file(208209) wasn't found in source storage (bx_persons_pictures)
Apr 03 10:18:46 [13] /image_transcoder.php?o=bx_persons_gallery&h=208209&dpx=2&t=1743675523 [bx_persons_gallery] ERROR: storeFileLocally_Storage failed, file(208209) wasn't found in source storage (bx_persons_pictures)
Apr 03 10:28:39 [13] /image_transcoder.php?o=bx_persons_gallery&h=208209&dpx=2&t=1743676110 [bx_persons_gallery] ERROR: storeFileLocally_Storage failed, file(208209) wasn't found in source storage (bx_persons_pictures)
Comments
The file that I tried to publish was indeed corrupt. Another video was published just fine.
I only received the following error:
Hello @ClickandShare.NET !
This error doesn't relate to the Videos app. It looks like smth was wrong with the profile picture upload.