In recent weeks we had an opportunity to work with some non-tech sites and directly observing en-user experience, feedback and activity. Looking at how, say, a user responds to a friends request notification by replying to the email and typing “yes, I’d be happy to be friends with you” 🤦♂️ in free form or how people post private messages to public timelines of other users, or how difficult it is for many to use image crop tool... we learn. 🧐
The main takeaway so far is that we must focus v10 on user experience #foolproofing - building the shortest and clearest ways to achieve the main UX goals. There is a lot to do.
Comments
That's very good strategy.
Yes image crop is difficult to use.
Please don't forget to add sharing of previously posted content in to groups. A key functionality to boost groups.