ScottS Added a discussion

Added a discussion

Installation: HTTP Error 500 - site is currently unable to handle this reqeuest

I have followed the steps to install form the instructions for Ubuntu....

I have checked all my permissions and ensured files have copied over appropriately, but am getting this error...

From the log:

[Sat Jul 20 15:11:19.203626 2024] [php:warn] [pid 441531] [client ****] PHP Warning: require_once(./inc/header.inc.php): Failed to open stream: No such file or directory in /var/www/dsgsuna/r.php on line 10

[Sat Jul 20 15:11:19.203687 2024] [php:error] [pid 441531] [client ****] PHP Fatal error: Uncaught Error: Failed opening required './inc/header.inc.php' (include_path='.:/usr/share/php') in /var/www/dsgsuna/r.php:10\nStack trace:\n#0 {main}\n thrown in /var/www/dsgsuna/r.php on line 10

[Sat Jul 20 15:13:07.715596 2024] [php:error] [pid 446857] [client ****] PHP Fatal error: Uncaught Error: Call to undefined function xml_parser_create() in /var/www/dsgsuna/inc/classes/BxDolXmlParser.php:139\nStack trace:\n#0 /var/www/dsgsuna/install/classes/BxDolInstallModulesTools.php(67): BxDolXmlParser->getValues()\n#1 /var/www/dsgsuna/install/classes/BxDolInstallLang.php(29): BxDolInstallModulesTools->readLanguage()\n#2 /var/www/dsgsuna/install/classes/BxDolInstallLang.php(35): BxDolInstallLang->__construct()\n#3 /var/www/dsgsuna/install/classes/BxDolInstallLang.php(81): BxDolInstallLang::getInstance()\n#4 /var/www/dsgsuna/install/index.php(53): require_once('...')\n#5 {main}\n thrown in /var/www/dsgsuna/inc/classes/BxDolXmlParser.php on line 139, referer: https://drstyles.live/index.php

[Sat Jul 20 15:13:08.791059 2024] [php:error] [pid 441966] [client ****] PHP Fatal error: Uncaught Error: Call to undefined function xml_parser_create() in /var/www/dsgsuna/inc/classes/BxDolXmlParser.php:139\nStack trace:\n#0 /var/www/dsgsuna/install/classes/BxDolInstallModulesTools.php(67): BxDolXmlParser->getValues()\n#1 /var/www/dsgsuna/install/classes/BxDolInstallLang.php(29): BxDolInstallModulesTools->readLanguage()\n#2 /var/www/dsgsuna/install/classes/BxDolInstallLang.php(35): BxDolInstallLang->__construct()\n#3 /var/www/dsgsuna/install/classes/BxDolInstallLang.php(81): BxDolInstallLang::getInstance()\n#4 /var/www/dsgsuna/install/index.php(53): require_once('...')\n#5 {main}\n thrown in /var/www/dsgsuna/inc/classes/BxDolXmlParser.php on line 139, referer: https://drstyles.live/index.php

I have used the auto deploy feature which works, but installs the system on a US based server, but I want a Canadian server for some specific reasons.

Any thoughts or insights would be greatly appreciated.

Cheers

Comments

C
· Clubhouse

· 2024-07-20T16:07:07+0000
Have you checked folder permissions ?
S
· ScottS

· 2024-07-20T16:13:38+0000
Yes. Set permissions as per the debian install doc
· LeonidS

· 2024-07-20T18:23:06+0000
Hello @ScottS !
So did you complete the installation process? Has the inc/header.inc.php file been created?
S
· ScottS

· 2024-07-20T19:58:31+0000
Hey @LeonidS - thanks for the response.
No, that is the error I get when I go to start the installation process.
· LeonidS

· In reply to

S

ScottS

· 2024-07-21T18:13:34+0000
That's strange. How and form what place did you upload your UNA package to your server?
S
· ScottS

· In reply to

LeonidS

· 2024-07-21T18:41:52+0000
@LeonidS I transfered it via FileZilla and unzipped it via command line. Downloaded the zip directly from unacms.com
· KCTRUSTED

· 2024-07-25T18:12:43+0000
im having the same issues as well with cpanel and i manually did everything like move the folders and files into my publichtml
· LeonidS

· In reply to

S

ScottS

· 2024-07-26T06:29:44+0000
For not, this site provides the 500 error. Plz PM me with your CPanel access.