I already have two websites where my purchases are displayed. Now on my third website, the purchases remain empty, even when I click on Download. What could be the cause?
For your information, I have 3 licenses. For example, I can't download polls. This is probably due to paid apps that I've already purchased. Free apps work.
Comments
Hello @Pepper !
The server settings of the third site may be have differences, you need to check the Studio->Dashboard->Server audit area. Also you may bound your license for this site to the wrong key-secret pair. You could visit the https://unacms.com/kands-manage and https://unacms.com/products-licenses pages to re-check them again.
P
The settings are changed and the audit function now shows now error (it was flawless working before also, just the checks failed)
The Key-Secret-Pair are checked and identical. A guess might be this:
When adding an installation the key gets associated to a license, but when an installation at https://unacms.com/kands-manage is deleted it gets not disassociated from the license. And then this happens:
Installations (https://unacms.com/kands-manage)
and (https://unacms.com/products-licenses)
As you can see one license is connected correctly. The other two Domain/Key-Value-Pairs do not relate.
Is it possible to make this connection? In the License table I can see only a button with a rubber symbol and I don't want to remove the license.
Yes, the "rubber" button resets the license and after that you may visit the Studio->Apps Market->Purchases area and the system will bound the key-secret pair from the settings to this your license.
P
Thank you for the info. This worked.
Small hint: a rubber means usually delete. I would put there an "unlink" symbol (the open chains) or something like that.