Paid Levels
By default, users are unable to change their own membership levels, while administrators and/or moderators can change a member's level. However, with the Paid Levels app, it is possible to sell membership levels to members.
You can set prices for different time periods (days, weeks, months, years) for a particular level. You can also have multiple pricing options for one level. In addition, it is possible to set a free trial period and free levels (which can be switched to without payment).
This module requires the Payments app to sell memberships.
Refund and Cancellation Policy
Effective Date: 20/02/2026
Thank you for choosing to subscribe to one of the Pro Apps (“Service”) offered by UNA Inc. ("we", "us", or "our"). This Refund and Cancellation Policy explains how subscription fees are billed, how you can cancel your subscription, and our policy regarding refunds.
1. Subscription Billing and Auto-Renewal
- All Pro Apps subscriptions (monthly and yearly) are billed in advance at the beginning of the applicable billing period.
- Subscriptions renew automatically at the end of each billing period (monthly or yearly) unless cancelled prior to renewal.
- By subscribing, you authorize us to charge your chosen payment method for the recurring subscription fees until your subscription is cancelled.
2. Cancellation of Subscription
- You may cancel your subscription at any time through your account settings or by contacting our support team at team@unacms.com.
- To avoid being charged for the next billing cycle, you must cancel your subscription before the renewal date.
- Upon cancellation, your subscription will remain active through the end of your current paid billing period but will not renew.
3. Refund Policy
- No Refunds After Renewal: If your subscription renews (monthly or yearly) and you did not cancel it before the renewal date, no refund will be issued for that renewal charge.
- No Partial Refunds: We do not provide refunds or credits for partial billing periods, unused time, or unused features once the subscription fee has been charged.
- Final Sale: All subscription fees paid are final and non-refundable except as expressly required by applicable law.
4. Data and Access After Cancellation
- After cancellation, your access to this Pro App subscription will continue until the end of your current paid period.
- Once the current billing cycle expires, your access to subscription features will be removed unless you renew.
5. Billing Support
If you have questions about billing, cancellation, or refunds, please contact us at:
Email: team@unacms.com
6. Changes to This Policy
We may update this policy occasionally. The latest version will be posted on our website with an updated “Effective Date.” Continued use of the Service after changes indicates your acceptance of the revised policy.
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- · thomlin
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Dear UNA Team,
I've got a problem with my Paid Levels module configuration. My setting is as follows: I have a hierarchy of member levels Standard - Supporting - Expert members. Since we are an association, standard members will subscribe by a yearly subscribtion fee and level up to Supporting members (pic 1). To let them become expert members we'll use the Points System of AQB Soft.
Now to the problem: Only standard members should be able to subscribe and pay the yearly subscription fee, in order to level-up to supporting members. But it turned out that even expert members, on the higher member level can do so (pic 2), even when in the settings it's defined that only standard members are allowed to level up by subscription fee.
Please give us a hint on what to do to solve that.
Cheers, thomlin
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- · eWorldz
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Now I am getting a not compatible error when trying to install....
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- · Busimatch
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Again subscribtions, a pain in the ass... :(