Comment to 'VERY IMPORTANT: Customer Tax ID'
  • Yes, I understand. It needs though some clarification. Payment services do not collect data from form input fields in UNA. It collects data from its own checkout page which gets integrated in UNA with payments module, because that critical data has to be encrypted when it's sent back to their systems. By extending the services, for example with tax service, the form extends as well, with all the necessary data input fields the customer has to fill in once, in that case a field for tax id or company name, etc., which then gets automatically validated before it is sent back to the service payment provider and saved in their highly secured databases for your further use.

    • Thanks for your reply.

      Collecting the customer's Tax ID is the responsibility of the seller, not the payment gateway. It's the customer who has to provide it to the seller. It is done on the seller's website and stored in the database, usually via an Input field, not on the Payment gateway's checkout page.

      In the link I shared above, Stripe has clearly said:

      You’re responsible for the accuracy of customer information including their tax ID number. The invoice includes the customer tax ID whether or not it’s valid.

      If it had to be done on the checkout page, then members would have needed to enter it everytime they needed to order something.

      UNA platform already passes many information (Full name, email address, product name and ID etc) to the payment service provider services through the API integration. All those information are safely stored in the UNA database. So collecting and storing the customer's Tax ID in the database then passing it to the payment service provider should not be a big deal with UNA. That's what API is for.

      Please do not confuse the customer's account information stored on the seller's website (full name, billing address, email address etc) and which are passed to Payment service provider for the creation of the invoice and the receipt with the payment method information collected by the Payment Gateway on the checkout page (e.g. Name on the credit card, credit card number etc). They are two different sets of data.

      By the way, all the major social networks like Facebook, Twitter etc, coltect the customer's Tax ID on their platform using an input field and store it in their database.