Modzzz - Open for debate to find closure

Forgive me, guys, for spelling it out this way...

Long story short, I purchased the Clubs modules from @Jerome Mingo and just shortly thereafter, WhatsApp him because the module is outdated, and so to speak, I should have known better.

This issue with him and his well-being coming to a point of salvation leads to nowhere or nothing, while we are always tempted by what his products offer to our niche or business model.

I know unacms management has no business ties to vendors and customer/client issues, but please...

What are the options...

  • 733
  • More
Replies (6)
    • This is always best to just hire a freelance yourself to continue, fix or build what you need using a trusted freelance site like Upwork or the many others that live and die by feedback and reviews and hour tracking etc.. If you just purchase a product from a basically unknown company, in the grand scheme of things, like Una your at that developers mercy. Sorry for your headaches. I've been there.

      • We understand your frustration, and it's certainly a difficult situation when a purchased module becomes outdated and the developer is unresponsive. You can't force a freelancer to continue a project if they've decided to move on.

        Addressing Your Situation

        Given that the module you purchased from Jerome Mingo is outdated and you're unable to get support, here are a few options to consider:

        • Hire another freelance developer: This is often the most straightforward solution. A new developer can assess the existing module, update it to be compatible with the current version of unacms, and address any bugs or needed features. This gives you control over the timeline and the quality of the updated module. You can find skilled freelancers on platforms like Upwork, Fiverr, or specialized developer forums.
        • Explore alternative modules/solutions: It might be worth researching if there are other existing UNA modules or similar functionalities available on the unacms market from different vendors. Sometimes, a fresh start with a well-supported alternative can be more efficient than trying to fix an outdated one.
        • Consider developing a custom solution: If your needs are very specific or you find that existing modules don't quite fit, you could consider commissioning a custom-built module from scratch. While potentially more expensive, it would be tailored exactly to your requirements and you'd own the code.

        Important Considerations for Future Purchases

        This experience highlights some important points for future purchases, especially when dealing with third-party vendors:

        • Check for active support and updates: Before purchasing, always look for signs of active development and support. Does the vendor regularly update their modules? Do they have a clear support policy?
        • Review developer reputation: Research the developer's reputation and read reviews from other users. This can give you an idea of their reliability and commitment to their products.
        • Understand refund policies: Be clear on the vendor's refund policy before making a purchase, especially for digital products.

        The Crucial Mistake Developers Make

        It's important to note that many developers make the mistake of selling a product without setting a price for ongoing updates. This often leads to a situation where an initiated project doesn't have much continued success or doesn't sell widely. Or, perhaps everyone interested has already made their purchase. When this happens, developers find themselves in a bind, often expected to provide free updates. Since they can't sustain this financially, they abandon their work. It's their fault for not charging for updates, as this prevents them from being able to support their projects in the long run. When you buy a product that doesn't have a price for updates, this is exactly what will happen: you'll get the product, but you'll be left without support with subsequent versions, especially since UNA is a more restricted market with fewer sales. This often leads developers to withdraw from development.

        We hope these suggestions help you find a path forward. It's tough when you invest in a solution that doesn't pan out, but there are always options to get your project back on track.

        • Update and my sincere apology to @Jerome Mingo for not responding to this when I should have. I have been caught up in a project that kept me so busy, but Jerome responded almost immediately after this announcement and he has been busy ever since, working on the module.

          Thank you so far for all the input, though we had a goal in coming to the conclusion, but wish to ask for extension to this regard and will keep you posted. Regards... cheers

          • Wish I had him to fix the games module,

            • Well Michael, I am in talks with him and will mention it as a priority.

              • Well Michael, I am in talks with him and will mention it as a priority.

                Thanks!!!!

                Login or Join to comment.