Push Messages in Queues
For some reason, my sites are not sending push messages and are all lined up in Queues in dashboard. Onesignal is working fine. Any help?
-
- · Wise
- ·
Is your cron task working?
-
- · Tajrebatee
-
·
In reply to Wise
- ·
Thank you so much for replying @Wise!
Not sure what you mean by "cron task" but cron job executed correctly upto date based on the sever audit below.
-
- · Wise
-
·
In reply to Tajrebatee
- ·
Yes, that is what I meant. Was just making sure of that, since sometimes people do not have the cron job installed.
-
- · Tajrebatee
-
·
In reply to Wise
- ·
Any other suggestions?
-
-
- · Wise
- ·
Is the number slowly going down? Or is it stuck?
-
- · Mayki
- ·
Push messages never worked on our site.... I never found out why not....
-
- · Tajrebatee
-
·
In reply to Wise
- ·
good question. I've seen both. It may stop completely, and then second day send a few but the rest gets stuck!
-
- · Wise
-
·
In reply to Tajrebatee
- ·
Under push notifications in studio->settings, try setting the send to an individual number high. It is defaulted at 2. Set it it 100 and see if it clears the queue.
I'm wondering if one user is getting a lot of alerts (are you testing?) and the system is only sending out 2 per cron run?
Again, I'm just making educated guess. I will sign up and try OneSignal this weekend.
-
- · Tajrebatee
-
·
In reply to Wise
- ·
Great, will try that and let you know. Thank you so much for your help, much appreciated !!
-
Unfortunately that didn’t fix it! Thanks again for your help.
-
- · Wise
-
·
In reply to Tajrebatee
- ·
I'm sorry my friend, it is hard to diagnose from a distance. Maybe @LeonidS has some suggestions.
-
- · Mary
- ·
Is push notification working now?
-
- · Tajrebatee
-
·
In reply to Mary
- ·
Yes, it is working now. I didn't change anything. I don't know what happened though. Do you have a theory @Mary ?
-
- · Mary
-
·
In reply to Tajrebatee
- ·
No, I just want to confirm if it's working or not. because we also need this push message function.
-
- · Tajrebatee
- ·
@LeonidS @Alex T⚜️ ....any help with this issue please.
Everything on the OneSignal works fine, ID keys, API keys are all good. Even we tested sending a test message from OneSignal to UNA and works perfectly, but sending from UNA to OneSignal seems to be the issue. Cron function is working well.
Any help?
-
I'll address this now. You currently have a Docker container that is dedicated solely to handling cron tasks. However, it's also important to keep in mind that OneSignal imposes a daily limit on notifications for free accounts. If you exceed this limit, any additional notifications will remain in the queue and won't be sent out immediately. This is a crucial consideration to ensure your notification strategy is effective and meets your needs.
-
Thanks!! I didn't know that there is a daily limit for the notifications, I may've missed that on their site. Can you elaborate? Morever, the issue sometimes happens even for a few notifications for a new day.