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Push Messages in Queues
For some reason, my sites are not sending push messages and are all lined up in Queues in dashboard. Onesignal is working fine. Any help?
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- · Wise
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Is your cron task working?
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- · Tajrebatee
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In reply to Wise
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Thank you so much for replying @Wise!
Not sure what you mean by "cron task" but cron job executed correctly upto date based on the sever audit below.
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- · Wise
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In reply to Tajrebatee
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Yes, that is what I meant. Was just making sure of that, since sometimes people do not have the cron job installed.
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- · Tajrebatee
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In reply to Wise
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Any other suggestions?
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- · Wise
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Is the number slowly going down? Or is it stuck?
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- · Mayki
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Push messages never worked on our site.... I never found out why not....
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- · Tajrebatee
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In reply to Wise
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good question. I've seen both. It may stop completely, and then second day send a few but the rest gets stuck!
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- · Wise
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In reply to Tajrebatee
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Under push notifications in studio->settings, try setting the send to an individual number high. It is defaulted at 2. Set it it 100 and see if it clears the queue.
I'm wondering if one user is getting a lot of alerts (are you testing?) and the system is only sending out 2 per cron run?
Again, I'm just making educated guess. I will sign up and try OneSignal this weekend.
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- · Tajrebatee
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In reply to Wise
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Great, will try that and let you know. Thank you so much for your help, much appreciated !!
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Unfortunately that didn’t fix it! Thanks again for your help.
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- · Wise
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In reply to Tajrebatee
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I'm sorry my friend, it is hard to diagnose from a distance. Maybe @LeonidS has some suggestions.
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- · Mary
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Is push notification working now?
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- · Tajrebatee
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In reply to Mary
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Yes, it is working now. I didn't change anything. I don't know what happened though. Do you have a theory @Mary ?
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- · Mary
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In reply to Tajrebatee
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No, I just want to confirm if it's working or not. because we also need this push message function.