SMTP Email Issue - No Transactional email are getting sent.

Hi All, My site is hosted on VPS and on VPS I did not have email server installed so no email was getting set to user. I have installed SMTP app and external email provider zeptomail. After configuring SMTP. I was able to receive test email and password reset email but I have not received any transactional email for comment, friend request or even data base critical error.

I have checked SMTP provider log but no error was shown nor any activity to send email for transaction on website.

I am not sure how to fix this issue. Could you please support me on this?

Thanks,

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Replies (4)

    • Did you install notifications app?

      • D

        Yes. i am using spacenook starter-kit and notification is already installed.

        • Check your cron.

          Test mail is sent immediately, transactional emails are sent via cron

          Studio->Dashboard- >Server Audit

          Find line, Last cron run. It should be within a minute or so of real time. (Server time).

          • D

            Explanation helps. Thank you so much it solved my problem. Corn job was not added ..

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