stripe help

@LeonidS the log shows the return URL. It is definitely in webhooks, with all events selected. And, as I wrote above, subscriptions work perfectly. But credits, donations, these fail on return with above error from payments log.

Something isn't right. If I switch to swipe option one (not v3) the donations and credits work, but subscriptions don't. Without changing a thing. Same test keys, just turning on the end point for that version. I have them both in webhooks, just disable the one I'm not using.

UNA 14. A3. Please advise, as I need swipe to work. Thank you.

I just bought credits from UNA. On purchase response:

customer_id=

Is filled in, however, on all my responses, it is blank, therefore the error is thrown. What is the fix?

There is definitely something wrong. I have subscription based payments working well in stripe. All others fail. It is the customer_id field which is always blank on return. I feel as if there is a bug in sending this to stripe?

It works here, I bought credits, so what is different?

It should be known by now, I don't just post to post. There is nothing I can do, to figure out this issue, without ripping through code.

So, can someone from UNA team advise why this return customer_id is not being filled? This happens for all "one off" purchases. Subscriptions work.

@Anton L @Alexey @LeonidS @Alex T⚜️ @UNA Inc ?

👀

This is a legitimate question, from a paying premium/pro customer. I shouldn't be required to comb though code to learn how you implemented this. And for my 17 years of being around Boonex, if I report something, its not because I'm inexperienced. Its because it don't work. I've got the log, as I posted above. The customer_id is not being filled by stripe on return, so it errors.

I doubt this is a configuration error, or a user error. Subscriptions work. Stripe payment ID as the back end name of the sub.

Now, NO one off purchases work due to customer_id

I need help. I'm not tracking and debugging code. Its why I paid pro. I'll "do it myself" if you advise what to check or do?

Where did these values even go?

/m/payment/finalize_checkout/stripe_v3/8?mode=payment&order_id=pi_3P7Vj8RvhaF0CXNc1t82AJi1&customer_id=WhereIsIt&pending_id=23&redirect=WhereIsIt? :

Where I placed "WhereIsIt?" there should be something there but they are coming back as null for both variables. It's as if they get lost in the mix during the processing. It's really sad that @LeonidS had made no attempt to further research this and would rather place the blame on you.

You may want to look into a charge back if the service isn't working as intended.

I'm using 3d secure. Subscriptions work. I can subscribe. But I can not do one off payments. There are no errors on stripe end that I can find. None reported.

UNA must send this customer_id session, otherwise how would return URL know who customer_id is??? Is it not sent to stripe then returned?

@Anton L it works here as well (I bought credits). So I need to know what I should do to get purchases working on my site?

@Anton L I have sent you a message.

So, why am I starting to feel like we are back in Dolphin development stages? Because, I was clear in my issue. I don't develop UNA, but I have collectively 20+ years in IT, 15+ years web design/web languages, and 10+ years Android java/native app production. I'm not a script kiddie.

So. I was basically told stripe works. I call bull. If you follow UNA documentation as is, stripe 3d one off payments do not work. Maybe their is a setting in stripe, if so, it is not mentioned anywhere in any UNA documentation. So, I went to the code, stripe developer documentation, and realized right away the issue.

#Facts

Stripe in one off payments automatically has customer creation set to "if_required" (default). This means, only under some use cases will a customer ID be created. This is because their is no real reason to track a customer in stripe if you are doing a one and done sale.

So, my stripe 3d was failing on one time payments because stripe wasn't creating a customer, because "if_required" means one off purchases don't create customers. However, UNA is checking on return for customer ID every return.

Fix.

       $aSession = array_merge([
           'mode' => $sMode,
           'customer_creation' => 'always',
           'payment_method_types' => ['card'],
           'customer_email' => !empty($aClient['email']) ? $aClient['email'] : ''
       ], $aParams);

If UNA is going to check for customer ID on return, then customer creation should be set to always.

I added in the 'customer_creation' line. GUESS WHAT?

All Payments through stripe now work. customer_id is never empty now. Stripe {SESSION_ID} is properly filled.

Or, UNA could stop checking for customer ID on return of one off payments because it is completely unnecessary.

🤓