Unable to connect to Jot

Hi Everyone,

I have installed UNA, all seems to be find with installation and no problems with UNA. On a separate Linux server, I have installed Jot, Jot Seems to be functioning fine, I can telnet to the jot server on port 5443.

My problem is that UNA will not connect to the Jot server. I just see "Connecting" in the Shout box / Messaging App.

Certificates to allow HTTPS on Jot and UNA have been installed, there appears to be no issues.

{

"port":5443,

"domains":["*"],

"root":"/root",

"cert":"priv.crt",

"key":"priv.key",

"secret": "",

"transformer":"sockjs",

"mode":"",

"log":"log.log"

}

Can someone advise what troubleshooting steps I should perform ?

Thank you,

Brad

Replies (4)

· Alexey

· 2025-01-07T10:11:23+0000
Hello!
Check please this post https://unacms.com/d/messenger-error-stuck-in-connecting it may help to find out the reason of the problem.
· Mayki

· In reply to

Alexey

· 2025-01-07T10:23:57+0000
Page not found @Alexey
· Alexey

· In reply to

Mayki

· 2025-01-07T11:18:37+0000
Sorry, I have corrected the link.
R
· Ruckus

· 2025-01-07T11:46:14+0000
Thank you for providing that link. I have looked through the various threads and came across one which said to look into the developer tools. I can see a certificate error in there so I will go back and look at the certificates.
I tried different browsers, Chrome and Edge did not work, just keep getting 'connection' Firefox on the other hand connects with no issues, no certificate errors etc.
Thanks again
Brad