Hi, please help. What can I do?
None of my users who use gmail emails receive emails from my website. All other users who use other email services do receive all the emails.
Tried testing in server audit in /studio/dashboard, all emails get sent to any addresses (including gmail):
"Mail sending - test mail was sent, please check 'xx@gmail.com' "
Tried different email addresses for "Email to send site messages from" in the settings, including gmail addresses, none of them send emails to gmail.
Comments
Hello @Alex Z !
Do you use any SMTP provider? Did you try to ask the Gmail / Google support?
A
Hi @LeonidS ,
I use whatever is built into una12.. and I use a Yandex email box to send the website notifications from.
Haven't tried google support, will try. Thanks
Hello @Alex Z,
Maybe your server IP or domain name has been blacklisted by Gmail. Whether you are on a VPS/Dedicated server or Shared hosting, something probably triggered the Gmail block.
You should consider using a SMTP provider. It might help.
Studio > SMTP Mailer app (/studio/module.php?name=bx_smtp)
A
Hi @OneEagle ,
Thanks a lot for the recommendation!
I'll have a look.
D
Most of the time, when it's gmail.com, I have problems with ipv6.
A
@Doktur hi !
Thanks for the information. How do you usually solve these problems?
D
It depends on your setup. Are you running sendmail?
A
I haven't used any smtp providers yet.. still using the built-in solution in Una to send emails..
Looks like I'll have to start using something like SendMail
Hello @Alex Z !
Yes, for the sites with good numbers of profiles is better to use SMTP.
And google loves correct SPF, DKIM and DMARC entries in your DNS panel...
A
Thanks !