One-Hour Remote Support for Self-Hosted

Refund and Cancellation Policy

Effective Date: 20/02/2026

Thank you for choosing to subscribe to one of the Pro Apps (“Service”) offered by UNA Inc. ("we", "us", or "our"). This Refund and Cancellation Policy explains how subscription fees are billed, how you can cancel your subscription, and our policy regarding refunds.

1. Subscription Billing and Auto-Renewal

• All Pro Apps subscriptions (monthly and yearly) are billed in advance at the beginning of the applicable billing period.
• Subscriptions renew automatically at the end of each billing period (monthly or yearly) unless cancelled prior to renewal.
• By subscribing, you authorize us to charge your chosen payment method for the recurring subscription fees until your subscription is cancelled.

2. Cancellation of Subscription

• You may cancel your subscription at any time through your account settings or by contacting our support team at team@unacms.com.
• To avoid being charged for the next billing cycle, you must cancel your subscription before the renewal date.
• Upon cancellation, your subscription will remain active through the end of your current paid billing period but will not renew.

3. Refund Policy

• No Refunds After Renewal: If your subscription renews (monthly or yearly) and you did not cancel it before the renewal date, no refund will be issued for that renewal charge.
• No Partial Refunds: We do not provide refunds or credits for partial billing periods, unused time, or unused features once the subscription fee has been charged.
• Final Sale: All subscription fees paid are final and non-refundable except as expressly required by applicable law.

4. Data and Access After Cancellation

• After cancellation, your access to this Pro App subscription will continue until the end of your current paid period.
• Once the current billing cycle expires, your access to subscription features will be removed unless you renew.

5. Billing Support

If you have questions about billing, cancellation, or refunds, please contact us at:

Email: team@unacms.com

6. Changes to This Policy

We may update this policy occasionally. The latest version will be posted on our website with an updated “Effective Date.” Continued use of the Service after changes indicates your acceptance of the revised policy.