Affiliate System Questions
Hi @AQB Soft
Below are few questions I have about the Affiliate system app:
1. New member join commission: Is the commission earned by the referrer when the referee creates an account or when he/she creates a profile? (Upon account creation or profile creation?)
2. Will that new member join commission automatically be removed if that referee’s account or profile is deleted?
3. Commission type: Is the new member join, the membership upgrade and the market purchase commission a one-time or a recurring commission (passive income/lifetime commission)?
4. If the referrer earned the commission on a membership upgrade (e.g. from Standard to Premium), then few months later, that referee upgrades to another membership (e.g. from Premium to Ultimate), will that referrer also earn a commission on that second membership upgrade?
5. Same with the market purchase commission. If the referrer has already earned the commission when the referee purchased "Product A", will he/she still earn another commission when the referee purchases another product later (e,g. "Product B")?
Another example is with the banner advertising: Will the referrer earn the commission on the first purchase only or every time the referee purchases the banner advertising?
6. If the membership upgrade is offered with a "Free Trial" (Stripe - valid Credit card required), when does the referrer earn the commission? Is it at the beginning or at the end of the free trial? Meaning, is it when the referee adds his/her credit card to start the free trial or when the referee’s Credit card gets charged at the end of the free trial period?
7. Free trial period: Do users in the free trial period also earn commission? How is their commission?
Example: The new member join commission rate for standard level is 5% and for the premium level is 20%. Then a Standard member decides to play the system by starting a free 30-day premium trial with the sole intention of getting a higher commission when referring the site to his friends during his free 30-day premium trial. Then, he (the referrer) cancels the free premium trial before it expires in order not to get charged.
What will be his commission rate for the referrals made during his free premium trial period? Will it be as a standard member (5%) because he has cancelled his free trial and went back to the standard level or as Premium member (20%) because the referrals were made during his free premium trial period?
8. Your Affiliate Program and Membership Vouchers Apps: How do they work together? How is the commission earned when a referee upgrades to a paid membership using a membership voucher? Will the referrer’s commission be based on the normal membership price or on the new price with discount after applying the membership voucher?
9. How does the new member join commission work with accounts created from the UNA mobile app downloaded from Google Play and Apple Store?
Example: The referee lands on the website homepage but instead of using the sign up form on that homepage to create an account, he/she uses the Google Play and Apple Store badge displayed at the footer of the homepage to download/install the UNA mobile App and create an account from there.
Will the referrer still earn the commission for the referral when the referee uses the mobile app to create the account?
10. When the account pruning option: 'Suspend account with no login within N days' is ON or when the admin suspends an account for whatever reason, will the suspended account still earn referral commissions or any other commission?
11. How does the Affiliate System App work with Twilio or the 2FA?
When is the commission earned? Is it when the referee fills the sign up form and submits or when the Phone is confirmed using Twilio?
12. Does the Points increment set in the point system app also apply to the points earned as a point commission in the Affiliate system?
Example: If the Points increment for the Premium membership is set to: 0.2 Points and the Points commission for referring (for the same membership) is set to: 5 Points. Will the Point commission (new member join commission) earned by the Premium member be: 5.2?
13. Does the daily limit per membership in the Points system app (Studio > Points > Membership > Max all time and Max per 24 hours) also apply to points earned as a point commission in the affiliate program app?
Example: If the 'Max per 24 hours' for Premium membership in the Points system app is: 100 Points and the Point commission per referral in the Affiliate program app is: 5 Points and a Premium member refers 45 new members within 24 hours (Total Point Commission: 225 Points). Will his affiliate commission be locked to 100 Points only because of the 'Max per 24 hours' limit in the Points system App or will he receive the full 225 Points commission?
14. Is there any anti-fraud detection / fraud prevention mechanism (or fraud control system/feature, commission blocking, signups blocking, commission amount restrictions etc) packed with the Affiliate System app?
Please I would appreciate an official answer from AQBSoft. Thanks for your understanding
Regards.
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Please, can someone from @AQB Soft help answering these questions about the Affliliate system? Thanks
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C'mon! @AQB Soft almost 3 weeks, no answer from you guys. Please! would you mind answering? I need to set up my affiliate program for my new project.
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Hello,
Sorry for the long delay. Sometimes we may skip questions if we don't have time to answer quickly, and then they might get lost. Please don’t hesitate to remind us via chat.
Below are the answers to your questions:
New Member Join Commission Timing:
The commission is assigned when the referee creates a profile and confirms their account.
Commission Removal for Deleted Accounts/Profiles:
No, the commission is not automatically removed because the system cannot determine the reason for profile deletion. However, administrators can manually edit the member's commission history and remove the assigned commissions if needed.
Commission Type:
- New Member Join: One-time commission, but if multiple profiles are created under the same account, a commission can be earned for each profile.
- Membership Upgrades and Market Purchases: These are recurring commissions and are earned every time the member performs these actions (e.g., upgrades membership or makes purchases).
Commission on Multiple Membership Upgrades:
Yes, sponsors receive commissions every time a referral upgrades their membership, even if they upgrade to the same level multiple times.
Market Purchase Commissions:
Yes, commissions are earned for every purchase made by the referee, even for the same product purchased multiple times.
Free Trial Commission Timing:
The commission is assigned at the moment the new membership starts, which is before the payment occurs after the trial period.
Commissions During Free Trials:
Yes, commissions are calculated based on the current membership level, including during free trials. However, it is suggested to add an option to prevent such cases in a future module update.
Membership Vouchers and Commission Calculation:
The commission is calculated based on the original membership price (without the discount). An option to adjust this for voucher cases may be included in future updates.
Commissions for Mobile App Sign-Ups:
No, it is not possible to track commissions for accounts created via the mobile app downloaded from app stores, as tracking relies on unique URLs with tracking codes.
Suspended Accounts and Commission Eligibility:
No, users can only earn commissions when their account is in an active status.
Twilio Integration and Commission Timing:
The commission is assigned when the referee confirms their phone number and their account receives a confirmed status.
Points Increment in Affiliate System:
No, the Affiliate System uses static values for commissions and does not include a points increment feature.
Daily Limits from Points System:
Yes, daily point limits set in the Points System apply to affiliate points commissions. If the daily limit is exceeded, additional points are not assigned.
Anti-Fraud Mechanisms:
Currently, there are no specialized anti-fraud mechanisms in place. The system relies on UNA's core logic to validate user actions. Future updates may include options to assign commissions only for specific validated actions. Additionally, using credits or points instead of direct monetary commissions can deter spammers.
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@AQB Soft Brilliant!!! Thanks a lot for your great answers. You have helped me determine how to direct my affiliate marketing efforts and strategies to promote sales on my website.
Commission Type:
Membership Upgrades and Market Purchases: These are recurring commissions and are earned every time the member performs these actions (e.g., upgrades membership or makes purchases).
Meaning it's a 'Lifetime Commission', right? So, can I safely use terms like: 'Lifetime commission', 'Recurring commission', 'Passive income' etc without sounding pretentious? This type of commission is more attractive to affiliate marketers.
Commission on Multiple Membership Upgrades:
Yes, sponsors receive commissions every time a referral upgrades their membership, even if they upgrade to the same level multiple times.
Is the monthly/yearly membership renewal (current membership) also treated as an upgrade? Will the sponsor receive commissions every time a referral renews their membership (e.g. every time he/she pays for the monthly bill)?
Free Trial Commission Timing:
The commission is assigned at the moment the new membership starts, which is before the payment occurs after the trial period.
What about if after the end of the trial and before the start of the new membership (in between there), the payment didn't go through? Reason: insufficient funds on the credit card. Will the commission still be assigned to the sponsor?
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Can I use terms like 'Lifetime commission', 'Recurring commission', 'Passive income'?
Yes, I believe you can use these terms as they align with how the commissions work. Commissions are assigned the moment a payment is successfully processed. If payments occur with the regularity implied by those terms, then using them seems accurate.
Does membership renewal count as an upgrade, and will the sponsor receive commissions for it?
Yes, this is called a "prolongation" and triggers after
register_paymentevent. This event only occurs after a successful payment, meaning the sponsor will indeed receive a commission for every renewal.What happens if payment fails after a free trial?
I apologize for any earlier misunderstanding. All commissions on the site are tied to actual payments for products, including membership fees. Commissions are only assigned when a physical payment is made. During a free trial, no commission will be assigned until the payment is successfully processed - whether it's at the end of the trial or through manual payment. If payment fails after the trial, no commission will be assigned. Similarly, no commission is assigned at the start of a trial period without payment.
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Loud and clear @AQB Soft. Thanks a lot for answering my questions. Great product!
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You're welcome! We really appreciate your comments - it helps us to keep improving.
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I have it running its perfect we have people using it too
